Feed your plant for 90 days. If it isn't noticeably healthier, we'll give you your money back.

Keep the product. No return shipping, no sending back a half-used bag.

Why we're comfortable offering this

We built these formulas to be forgiving. Biologically active, gently dosed, hard to overdo. The whole philosophy is that good plant care shouldn't require perfect plant care.

So we'd rather carry the risk than ask you to. If our soil and nutrition don't visibly change how your plant is doing over a full growing cycle, you shouldn't be paying for them.

How it works

1. Order any soil or plant nutrition product

Potting mixes, plant food, liquid formulas, bundles. First order or your fifteenth.

2. Use it for up to 90 days

That's a real growing cycle. Long enough to see new growth, better color, stronger roots, or to see that nothing changed.

3. If your plant isn't noticeably healthier, email us

Write to Support@growqueen.com within 90 days of delivery. Tell us what you were growing and what happened. We refund what you paid.

You keep the product. We don't want a partly used bag of soil back, and we're not going to make you pay to ship one.

What's covered

Every soil and plant nutrition product we make, including:

• Craft Potting Mix (Aroid, Houseplant, and the rest of the range)
• Organic Plant Food
• Organic Time Release Plant Food
• Organic 5-5-5 Liquid Plant Food
• Plant Care Bundles

It applies to every order you place, not just your first.

What's not covered

• Merch and apparel
• Live plants
• Gift cards
• Wholesale and trade orders, which run on separate terms

Questions people actually ask

Do I need to send photos?

No. If you want to share them we'd genuinely love to see them, because it helps us make better formulas, but it's never a condition of your refund.

What counts as "noticeably healthier"?

Your judgement, not ours. You know what your plant looked like when you started. We're not going to argue with you about a monstera.

What if I killed it doing something else?

Still covered. We're not running an investigation. Plants are complicated and life gets busy.

Do I get shipping back too?

Yes. We refund the full amount you paid.

How long does the refund take?

We reply within one business day and process the refund within three, back to your original payment method.

Can I claim more than once?

Yes. The guarantee covers every order.

We're so grateful to be growing with you.
The Grow Queen Team